Tag Archives: Itil
Don't you forget about me
Don’t You Forget About Me Out of sight, out of mind. If something isn’t staring you in the face, it is very easy to forget all about it. But that is a mistake. And it is a mistake that … Continue reading
Managing an Outsource Capacity Management Service
There has been a move in recent years for more aspects of IT service management to be outsourced. This makes perfect sense for those functions that are solely concerned with the management of IT systems and resources. However, where a … Continue reading
ITIL and me
Following on from the two previous articles, the attention has now turned to me, and my involvement with ITIL. How did you get in to this ITIL lark? My own specialism is Capacity Management. I was working for the UK’s … Continue reading