Tag Archives: Service Quality
Does the 'Cloud' negate the need for Capacity Management?
Capacity planning is the thing that stands out as the biggest advantage of the Microsoft cloud model. The Windows Azure platform takes that out of the equation for us, unlike the other cloud providers. Jonathan Malek Chief Architect and … Continue reading
Managing an Outsource Capacity Management Service
There has been a move in recent years for more aspects of IT service management to be outsourced. This makes perfect sense for those functions that are solely concerned with the management of IT systems and resources. However, where a … Continue reading